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Frequently
Asked Questions |
Pet
Locator® Smart-i-tag™
The Pet Locator®
is better than the old fashion tags because it offers
24-hour protection, 365 days
a year. And provides more than one way the
finder of your pet can contact you. Pet Locator®Smart-i-tag™
is always available to quickly re-unite lost pets
with their owners.
When you register your Pet Locator®Smart-i-tag™
with us you will furnish us with several contact numbers.
These might be your home, work, cell, a friend, a
relative, or your veterinarian.s phone number. When
someone finds your pet they just call the toll-free
number on the tag, enter the unique PIN/Code on the
tag and our automated calling system will place them
directly in touch with you. Remember your phone number,
address or other personal information is never revealed
to the finder of your pet. Smart-i-tag™
is save and secure, with no concerns about identity
theft.
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Like
a microchip, Pet Locator®
Smart-i-tag™
is on alert 24/7.
However, when someone finds your lost pet they have
no way of knowing if your pet has a microchip. When
you attach a Pet Locator®
Smart-i-tag™,
your pet tag is visible to someone helping a lost
pet. There is no need to go from vet to vet or to
a humane society to find the correct
scanner needed to read your pet’s
chip. Also, there is no chance the Pet
Locator®
could cause a medical problem in the pet, which some
microchips have been known to do. |
Our
tags come with Free Tag Replacement for damaged tags
for the life of your pet. This may be the best investment
you'll ever make for the safety and well being of
your pet.*
Frequently Asked
Questions
- Is
Pet Locator™ Smart-i-tag™
easy to update in case I change phone numbers or
move?
- Smart-i-tag™
does not charge you to change or update your personal
information. You only pay for the phone call.
- Micro
Chip companies charge you a fee to change/update
information.
- Tags
you purchase at businesses have to be replaced
if your personal information changes –-
an added expense to you.
Top
- How
do I change the information for my Pet Locator™
Smart-i-tag™?
- Phone
in or go to "register
your tag" on our web site with the
updated information and the change is immediate.
Top
- Should
I change my contact information when I go on vacation?
- Yes,
we encourage you to change your contact information
as often as needed.
- While
on vacation or out of town on business list your
cell phone as the first contact number
- Micro
Chip companies discourage changing information by
charging you a fee.
- Other
purchased imprinted tags cannot be changed and you
end up purchasing another ID tag that is not secure
and only has one contact number.
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- Can
Pet Locator™
Smart-i-tag™
be read by anyone?
- Yes,
Pet Locator™
Smart-i-tag™
can be read by anyone (The 800# contact number
and the PIN/Code imprinted on the tag). The information
you register is not visible and is protected.
- Micro
Chips cannot be read by anyone unless they have
a scanner. And the scanner must be of the same
brand or manufacture of your pet chip.
- Most
people don’t know if your pet has a Micro
Chip.
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- Why
get a Pet Locator™
Smart-i-tag™
when I already have a Micro Chip implanted
in my animal or a tag I purchased at a local pet
business?
- We
at Smart-i-tag™
recommend Micro chipping your pet, but also suggest
you get a visible “-Pet
Locator™”
Tag.
- With
a Pet Locator™
Smart-i-tag™
you can list several different contact
phone numbers in case your pet is lost.
- A
Pet Locator™
tag works 24/7/365 days a week.
- You
don't need special readers to identify your pet.
- Retrieval
of your pet is quicker.
- If
you ever move you don't need to purchase more
Pet Locator™
pet tags.
- Pet
tags you purchase at the store or on line have
your personal ID visibly imprinted on the tag.
This is not recommended by law enforcement agencies.
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- Why
do I need a Pet Locator™
Smart-i-tag™
when my pet is tattooed?
- Tattooing
is great but the ink blurs as the pet gets older
or might get into their bloodstream.
- It
is difficult to revise a tattoo's information.
- It
would be considered inhumane to tattoo numerous
phone numbers on your pet.
- Who
do you call when you find a pet that is tattooed?
98.6% of people don't know the answer.
- When
you change your contact information you are changed
a fee by the tattoo company.
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- How
many contact numbers can I list for my Pet Locator™
Smart-i-tag™?
- You
can provide several different numbers, including
your veterinarian's or neighbor's number.
- The
Micro Chip – has only one way to contact
you, and usually that is through your veterinarian.
Most are not available 24/7/365.
- Tags
you purchase provide one contact number written
on their tag.
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- What
are the main advantages of a Pet Locator™
Smart-i-tag™?
- Since
the tag attaches to your pet's collar, the person
who finds your pet has a quick accessible way
to get your lost pet back to you.
- Even
if you are on vacation or just away from your
home, there are several different ways to contact
you.
- Most
pet tags on the market imprint on a pet tag one
way to contact you in case your pet is lost.
- A
Pet Locator™
Smart-i-tag™
works 24/7 365 days a week.
- You
don't need special readers to identify your pet.
- Retrieval
of your pet is quicker.
- Competitors
tags "...In a sample 22 calls over 15 days
to the "recovery line" of these tags,
all made you leave a message." American
Pet Association 2003
Top
- Why
is the Micro Chip or other tag less effective than
Pet Locator™ Smart-i-tag™?
- Less
than 1% of Veterinarians scan every new client's
pet to see if they are chipped. American Pet
Assoc., 2003
- “...a
recent poll showed that of 82 humane shelters
contacted randomly, 61 did not have scanners (to
read micro chips)… 8 had scanners but didn’t
use them and 3 scanned microchips….”
None contacted had more than one Micro Chip scanner.
APA
- Most
Veterinarians, Humane society and SPCA’s
do not carry more than one Micro Chip reader.
- If
the Vet doesn't have your manufacturer’s
Micro Chip reader, your pet may be put up for
adoption, euphemized. Austin Pet Services
2005
- Of
22 calls made to pet recovery lines”,
15 required that you leave a message. American
Pet Association, 2003
Top
- How
do I get started using my Pet Locator™
Smart-i-tag™?
- After
you purchase the Pet Locator™
Smart-i-tag™,
you will register
the tags on our website or call 800 278-0508,
when prompted you will enter the PIN/Code on the
back or the tag or the front of the sticker, enter
your own personal 4 digit PIN password,register
your contact phone numbers. For details of the
process click here
. .
- The
tag is now registered and activated.
- Place
the tag on your pet's collar and your pet is
Smart-i-tag™
protected.
Top
- What
if I have more than one pet?
- Most
families today have two or more pets! Our
Pet Locator™
Smart-i-tag™
comes with 3 tags and costs less
than what you would normally pay for one tag at
most businesses.
Top
-
Pet Locator™
Smart-i-tag™
vs. Micro Chips
- There
is a problem for animal shelters and humane societies
with different types of microchips available on
the market. When a lost pet is picked up by an
animal control officer or is taken to an animal
shelter or humane society, the professionals there
may scan the animal, which will let them know
if a microchip has been implanted. However, each
company that manufactures microchips has its own
scanners, and these scanners "read"
their own microchip. In other words, the scanner
of one company may not be able to detect the microchip
of another manufacturer, leading the shelter staff
to believe your pet is not micro chipped. APA."A
recent poll showed that of 82 humane shelters
contacted randomly, 61 did not have scanners,
8 had scanners but didn't use them and 3 scanned
for microchips. Veterinarians scan far less often...Less
that 1% of veterinarians scan every new client's
pet to see if they are chipped...." Bottom
line Pet Locator™ Smart-i-tag™
are visible Micro Chips are not, and
has a 95% better chance of getting your pet back
than Micro Chips. "....Various
frequencies and protocols for RFID exist around
the world. They include but are not limited to
125kHz (kilohertz), 128kHz, 134.2kHz, 400kHz,
3.56mHz and 2.54gHz. It has been demonstrated
in the field and through research that when scanners
are designed to read or detect more than one frequency,
there will be loss in efficiency of the scan and
an increase in the time it takes to detect a chip...."
Source: AMAC
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- Should
I Microchip my pet?
- We
cannot answer that question but we can refer you
to two professionals in the pet field that have
recently completed long term studies in that area
and the result of their studies may suprise you.
One individual Dr.
Blake, The Pet Whisperer, has done an indepth
study of the virtues of not Microchipping your
loved pet and Ginny
Rodgers, N.A.P., founder of FurryKids.net,
has also done a great amount of research on the
same subject matter. Interestingly enough
both experts in their field have come to the same
conclusion.
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Here
are some interesting facts:
- 22
calls made to “pet recovery lines”
15 made you leave a message (APA 2003)
- Less
than 1% of veterinarians scan every new client’'s
pet to see if they are chipped (APA 2003)
- APA
states: “ A recent poll showed that of 82
humane shelters contacted randomly, 61 did not
have scanners (to read microchips). 8 had scanners
but didn't use them and only 3 scanned microchips.
- NONE
contacted had more than one Microchip scanner.
Top
FREE
Home Sticker
Just pay shipping
and handling $1.95, one included with every Pet
Locator™,
Smart-i-tag™
and Smart-i-Sticker™ |
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*guarantee
is for damaged tags. For a replacement of your damaged
pet locator tag. Send your damaged tag, along with
a self addressed stamped envelope to: Smart-i-Tag,
3906 Windrose Plaza, Antelope Ca 95843-5236.
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