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Frequently Asked Questions |
Pet
Locator® Smart-i-tag™
The Pet Locator® is better
than the old fashion tags because it offers 24-hour
protection, 365 days a year. And provides more than one way the finder
of your pet can contact you. Pet Locator®Smart-i-tag™ is always available to quickly re-unite lost pets with
their owners.
When you register your Pet Locator®Smart-i-tag™ with us you will furnish us with several contact numbers. These
might be your home, work, cell, a friend, a relative, or
your veterinarian’s phone number. When
someone finds your pet they just call the toll-free number on the tag, enter
the unique PIN/Code on the tag and our automated calling system will place them directly in touch with
you. Remember your phone number, address or other personal information is
never revealed to the finder of your pet. Smart-i-tag™ is save and secure, with no concerns about identity theft.
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Like
a microchip, Pet Locator® Smart-i-tag™ is on alert 24/7.
However, when someone finds your lost
pet they have no way of knowing if your pet has a microchip.
When you attach a Pet Locator® Smart-i-tag™,
your pet tag is visible to someone helping a lost pet.
There is no need to go from vet to vet or to a humane
society to find the correct scanner needed to
read your pet’s chip. Also, there is no chance
the Pet Locator® could cause a medical problem in the pet, which
some microchips have been known to do. |
Our tags come
with Free Tag Replacement for damaged tags for the
life of your pet. This may be the best investment
you'll ever make for the safety and well being of
your pet.*
Frequently Asked Questions
- Is
Pet Locator™ Smart-i-tag™ easy to update in case I change phone numbers or
move?
- Smart-i-tag™ does not charge you to change or update your personal
information. You only pay for the phone call.
- Micro Chip companies charge
you a fee to change/update information.
- Tags you purchase at businesses
have to be replaced if your personal information
changes – an added expense to you.
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- How
do I change the information for my Pet Locator™ Smart-i-tag™?
- Phone in or go to "register your tag" on our web
site with the updated information
and the change is immediate.
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- Should
I change my contact information when I go on vacation?
- Yes – we encourage
you to change your contact information as often as
needed.
- While on vacation or out of town on business list your cell phone as the
first contact number
- Micro Chip companies discourage
changing information by charging you a fee.
- Other purchased imprinted
tags cannot be changed and you end up purchasing another ID tag that is not secure and only has one contact number.
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- Can
Pet Locator™ Smart-i-tag™ be read by anyone?
- Yes, Pet Locator™ Smart-i-tag™ can be read by anyone (The 800# contact number and the PIN/Code imprinted on the tag). The information you register is not visible and is protected.
- Micro Chips cannot be read
by anyone unless they have a scanner. And the scanner
must be of the same brand or manufacture of your pet
chip.
- Most people don’t know
if your pet has a Micro Chip.
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- Why
get a Pet Locator™ Smart-i-tag™ when
I already have a Micro Chip implanted in my animal
or a tag I purchased at a local pet business?
- We at Smart-i-tag™ recommend Micro chipping your pet, but also suggest
you get a visible “Pet Locator™” Tag.
- With a Pet Locator™ Smart-i-tag™ you can list several different contact phone
numbers in case your pet is lost.
- A Pet Locator™ tag works 24/7/365 days a week.
- You don’t need special
readers to identify your pet.
- Retrieval of your pet is
quicker.
- If you ever move you don't need to purchase more Pet Locator™ pet tags.
- Pet tags you purchase at the store or on line have your personal ID visibly imprinted on the tag. This is not recommended by law enforcement agencies.
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- Why
do I need a Pet Locator™ Smart-i-tag™ when my pet is tattooed?
- Tattooing is great but the
ink blurs as the pet gets older or might get into
their bloodstream.
- It is difficult to revise
a tattoo’s information.
- It would be considered inhumane
to tattoo numerous phone numbers on your pet.
- Who do you call when you
find a pet that is tattooed? 98.6% of people don’t
know the answer.
- When you change your contact information you are changed
a fee by the tattoo company.
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- How
many contact numbers can I list for my Pet Locator™ Smart-i-tag™?
- You can provide several
different numbers, including your veterinarian's
or neighbor’s number.
- The Micro Chip – has
only one way to contact you, and usually that is
through your veterinarian. Most are not available
24/7/365.
- Tags you purchase provide one contact number written on their tag.
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- What
are the main advantages of a Pet Locator™ Smart-i-tag™?
- Since the tag attaches to
your pet’s collar, the person who finds your
pet has a quick accessible way to get your lost pet
back to you.
- Even if you are on vacation
or just away from your home, there are several different
ways to contact you.
- Most pet tags on the market
imprint on a pet tag one way to contact you in case
your pet is lost.
- A Pet Locator™ Smart-i-tag™ works 24/7 365 days a week.
- You don’t need special
readers to identify your pet.
- Retrieval of your pet is
quicker.
- Competitors tags "...In a sample 22 calls over 15 days to the "recovery line" of these tags, all made you leave a message." American Pet Association 2003
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- Why
is the Micro Chip or other tag less effective than
Pet Locator™ Smart-i-tag™?
- Less than 1% of Veterinarians
scan every new client’s pet to see if they
are chipped. American Pet Assoc., 2003
- “...a recent
poll showed that of 82 humane shelters contacted
randomly, 61 did not have scanners (to read micro
chips)… 8 had scanners but didn’t use
them and 3 scanned microchips….” None
contacted had more than one Micro Chip scanner. APA
- Most Veterinarians, Humane
society and SPCA’s do not carry more than one
Micro Chip reader.
- If the Vet doesn’t
have your manufacturer’s Micro Chip reader,
your pet may be put up for adoption, euphemized. Austin Pet Services 2005
- Of 22 calls made to “pet
recovery lines”, 15 required that you leave
a message. American Pet Association, 2003
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- How
do I get started using my Pet Locator™ Smart-i-tag™?
- After you purchase the Pet Locator™ Smart-i-tag™,
you will register the tags on our website or call 800 278-0508,
when prompted you will enter the PIN/Code on the back or the tag or the front of the sticker, enter your own personal 4 digit PIN password,register your contact phone
numbers. For details of the process click here . .
- The tag is now registered
and activated.
- Place the tag on your pet’s
collar and your pet is Smart-i-tag™ protected.
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- What
if I have more than one pet?
- Most families today
have two or more pets! Our Pet Locator™ Smart-i-tag™ comes with 3 tags and costs less than
what you would normally pay for one tag at most
businesses.
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- Pet Locator™ Smart-i-tag™ vs. Micro Chips
- There is a problem
for animal shelters and humane societies with different
types of microchips available on the market. When
a lost pet is picked up by an animal control officer
or is taken to an animal shelter or humane society,
the professionals there may scan the animal, which
will let them know if a microchip has been implanted.
However, each company that manufactures microchips
has its own scanners, and these scanners "read"
their own microchip. In other words, the scanner
of one company may not be able to detect the microchip
of another manufacturer, leading the shelter staff
to believe your pet is not micro chipped. APA."A recent poll showed that of 82 humane shelters contacted randomly, 61 did not have scanners, 8 had scanners but didn ’t use them and 3 scanned for microchips. Veterinarians scan far less often...Less that 1% of veterinarians scan every new client's pet to see if they are chipped...." Bottom
line Pet Locator™ Smart-i-tag™ are
visible Micro Chips are not, and has a 95% better
chance of getting your pet back than Micro Chips. "....Various frequencies and protocols for RFID exist around the world. They include but are not limited to 125kHz (kilohertz), 128kHz, 134.2kHz, 400kHz, 3.56mHz and 2.54gHz. It has been demonstrated in the field and through research that when scanners are designed to read or detect more than one frequency, there will be loss in efficiency of the scan and an increase in the time it takes to detect a chip...." Source: AMAC
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- Should I Microchip my pet?
- We cannot answer that question but we can refer you to two professionals in the pet field that have recently completed long term studies in that area and the result of their studies may suprise you. One individual Dr. Blake, The Pet Whisperer, has done an indepth study of the virtues of not Microchipping your loved pet and Ginny Rodgers, N.A.P., founder of FurryKids.net, has also done a great amount of research on the same subject matter. Interestingly enough both experts in their field have come to the same conclusion.
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Here are some
interesting facts:
- 22 calls made to “pet recovery lines” 15
made you leave a message (APA 2003)
- Less than 1% of veterinarians scan every new client’s
pet to see if they are chipped (APA 2003)
- APA states: “ A recent poll showed that of
82 humane shelters contacted randomly, 61 did not
have scanners (to read microchips). 8 had scanners
but didn’t use them and only 3 scanned microchips.
- NONE contacted had more than one Microchip scanner.
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FREE Home
Sticker
Just pay shipping and handling
$1.95, one included with every Pet Locator™, Smart-i-tag™ and Smart-i-Sticker™ |
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*guarantee is for damaged tags. For a replacement
of your damaged pet locator tag. Send your damaged
tag, along with a self addressed stamped envelope to:
Smart-i-Tag, 3906 Windrose Plaza, Antelope Ca 95843-5236.
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